Article
Consumer Psychology and the Problem of Fine-Print Fraud
by Meirav Furth-Matzkin & Roseanna Sommers
This Article investigates consumers’ beliefs about contracts that are formed as a result of fraud. Across four studies, we asked lay survey respondents to judge scenarios in which sellers use false representations to induce consumers to buy products or services. In each case, the false representations are directly contradicted by the written terms of the…